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Keselamatan Menjadi Prioritas Utama dalam pelaksanaan kegiatan produksi radioisotop dan radiofarmaka

Keselamatan pekerja, masyarakat dan lingkungan merupakan faktor utama dalam setiap kegiatan di PTRR

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Slide item 2

Keselamatan Menjadi Prioritas Utama dalam pelaksanaan kegiatan produksi radioisotop dan radiofarmaka

Keselamatan pekerja, masyarakat dan lingkungan merupakan faktor utama dalam setiap kegiatan di PTRR

Readmore....
Slide item 3

Keselamatan Menjadi Prioritas Utama dalam pelaksanaan kegiatan produksi radioisotop dan radiofarmaka

Keselamatan pekerja, masyarakat dan lingkungan merupakan faktor utama dalam setiap kegiatan di PTRR

Readmore....

Introduction

In the frame of increasing the customer service quality as mandated in Law No. 25 Year 2009 regarding Public Services as well as Regulation of the Head of BATAN No. 186 Year 2012 regarding the Public Satisfaction Index. The Center for Technology of Radioisotope and Radio-pharmacy (PTRR) as one of the government institutions which conducts services to the public has given efforts to fulfill the matter which is contained in the regulation through a survey on the level of satisfaction of the customer towards the services which has been conducted by distribution of questionnaires to the public/customers which use the services.

The purpose in conducting the survey is to obtain an objective illustration regarding the satisfaction of the customer towards the services which is conducted by the Center for Technology of Radioisotope and Radio-pharmacy.

The results of this survey shall be used for evaluation material and increasing the existing service quality as well as becoming evaluation material towards the element of service which needs improvement and becomes a driving force for PTRR to increase the quality of its services.

Service Scope of Activities

The service activities conducted in the Center for Technology of Radioisotope and Radio-pharmacy are testing of radiopharmaceuticals, expertise services and facility renting services.

Service User/Customer

The User of the PTRR services is differentiated to become internal customers and external customers. The internal customer of PTRR uses the radiopharmaceutical testing services, whereas the external customers of PTRR use all of the existing services.

Internal customers are employees of PTRR who use the radiopharmaceutical testing services for the results of research conducted, whereas the external customer of PTRR currently is PT Kimia Farma Tbk which is in cooperation in producing radiopharmaceutical kits and labeled compounds.

 

Center for Radioisotope and Radiopharmaceuticals Technology

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